Wednesday, November 26, 2008

When All Else Fails, Remember to Try Firmware Upgrade

I recently ordered a Jabra BT8010 wireless stereo bluetooth headset. I found my previous wireless headset, a Plantronics Voyager, to be slightly flaky in regard to establishing and maintaining its bluetooth connection. This one, however, has been terrible. The funny thing is, the music connection worked flawlessly, it was the phone connection that was hard to establish.

I got so frustrated, I put it in the drawer a couple of weeks ago. For some reason, I thought more about it today, and it occurred to me that I should consider a firmware upgrade. So I did the upgrade, and tried the phone again. Based on about 30 minutes worth of data, and holding my breath, but it seems to have cured the problem.

So that is a good reminder--when experiencing problems with electronics, don't forget to try the firmware upgrade. In fact, it is probably a good idea to try it sooner rather than later--you don't have to wait till all else fails!

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