Friday, October 07, 2011

M$ Never Improves: Printing an Email

I have a personal list of annoying functionality flaws (not code defects) that have been in Micro$oft products forever. They are little niggling things, not showstoppers, but the failure to do anything about them, year after year, speaks volumes about Microsoft's lack of craftsmanship, and contempt for their customer. Here is one item in the list: M$ Outlook doesn't let the user specify the number of pages to print. The typical use case is that I want to print the most recent 2 paragraphs in a long, long email string. If I just hit the print icon and let it go, I will get 10 pages.

There are simple work-arounds of course. Mainly, pasting the snippet of interest into a Word doc. That's not the point, though. This is a pretty basic thing, it should have been fixed a decade ago.

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