Monday, November 16, 2015

Uber: & Lyft: Only Use Location if Accurate

Used Uber and Lyft for the first time. Overall, experience was excellent, exactly as advertised. However, we did have a glitch. My Mom (most senior person I know using Uber) summoned them from deep within the movie theater. Good news was--she had a data connection. Bad news was--no GPS line-of-sight. So instead of obtaining a very accurate location via GPS, the phone provided the Uber app with the extremely approximate location, provided by the nearest cell tower. Driver confusion ensued--thank heaven we had mobile phones to straighten that out.

Seems like it would be good if the Uber app would be smart enough to know whether it has an accurate location from GPS, or a questionable one from WiFi or cell tower. Not 100% sure if this is allowed in Android, let alone iOS, but I am certain it is possible. And very desirable.

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