I flew in and out of LAX on Sun Country recently. I very nearly missed my return flight, because of the weirdness of the Sun Country terminal location. The counter is terminal 1, so that is what it says on the reservation and even on their mobile tickets. But the actual gates are in the International Terminal, which requires a shuttle ride.
If you check bags, I think you have half a chance of figuring this out, because your printed ticket indicates this. But if you are like me, not checking bags, and just relying on your mobile ticket, it is quite a mystery. I more or less stumbled in the right direction, and then eventually saw a Sun Country employee, who directed me toward the shuttle. I still wasn't sure I was doing the right thing, but wound up okay and making the flight.
Definitely a screwed-up system.
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