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Wednesday, December 27, 2023

Email Feature: Reply All "Discouraged"

In email,  I feel like we need a middle ground between:

  1. The standard open distribution list, that tends to encourage the default behavior of Reply All;
  2. The bcc technique that prevents this, but makes it impossible both to see who is copied, and to Reply All if it is indeed appropriate.

So the Reply-All-Discouraged feature I envision would operate as follows: 

  1. Have to be consciously invoked. Perhaps even explicitly enabled in user settings.
  2. Set explicitly on a per-email basis. Sender could optionally provide explanatory rationale for when Reply All might be appropriate.
  3. When a recipient clicks Reply All, they would get a pop-up with a generic explanation of the feature, and any explanatory text from the Sender.

While making this work universally would require a formal or informal standards change, I think Gmail and Outlook have enough market share to implement independently, and get significant value out of it. For out-of-platform recipients, it would have to default to bcc. 

Wednesday, December 20, 2023

Brueggers Bagels Quality Control Opportunities

I love bagels, I eat one for breakfast 5 days a week (used to eat 2!). We don't have a lot of choices, Bruegger's is the best around. I mostly get Everything.

So I have been patronizing the local Bruegger's heavily for about 15 years. I buy a dozen, and freeze them for daily consumption, so I am in the store every couple of weeks. There are some significant consistency problems. Here is a sample bagel from this week:




Seed coverage very inconsistent. Sometimes it is heavy (ideal), sometimes very light (unacceptable), sometimes moderate (acceptable). In this case, the sample is the high side of moderate (less seedy underneath).

Done-ness is similarly inconsistent. I personally like my bagels on the browned side--this one is about perfect. They are often far lighter.

Handling. Bruegger's uses paper bags rather than cardboard boxes. They cram delicious, hot, fresh bagels into a small-ish bag, and they get mushed--the photo is a good example. There are easy solutions. One would be boxes, like Einstein's and Panera. The other would be much bigger bags.

Online ordering (bonus complaint). The mobile app does not allow you to create a custom dozen (and the website doesn't seem to support online ordering at all. To the credit of my local store, they are very good about actually answering the phone when I primo "3" in the IVR.

Tuesday, December 05, 2023

NYC Experimenting with Noise Pollution Enforcement Cameras

A small step in the right direction. I do not understand why US society tolerates such abusive, anti-social, unnecessary, deliberate noise pollution assault.