We use Webex a lot at work (daily). The chat feature--which nobody ever seems to use anyway--is dangerously designed, I think. As I have found in teleconference-intensive environments, there is often a fair amount of back-channel conversation ("they are exaggerating the impact of the problem...", "...that's another missed commitment...", etc.). It is natural to use some form of chat for that. Typically, from what I see, the vehicle is instant messaging.
Imagine trying to do that instead through Webex. The default in Webex is to send a message to ALL meeting attendees. WAAAY to easy to open virtual mouth and insert virtual foot. Ouch!
Imagine trying to do that instead through Webex. The default in Webex is to send a message to ALL meeting attendees. WAAAY to easy to open virtual mouth and insert virtual foot. Ouch!
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