NWA Flight Status Consistently Not Working?

My wife's flight was supposed to leave Cincy at 10:00 CST. Since 9:30 CST I have been checking the status on the NWA site, and there is no update beyond "scheduled". It is not 10:23. I was fed up enough, I hunted down another flight-status tracker, flighttracker, to see if it could do better. Sure enough, it told me the plane left at 9:15, and gave me an updated ETA.

This is the second time very recently something like this has happened. On her originally scheduled departure date, her destination, Albany, was due for a severe ice storm. We were 95% sure the flight would be canceled. But as of 3 hours before the flight, the NWA site still showed it as scheduled. Beth wound up calling NWA, and then they told her "oh yeah, that flight has been canceled".

Maybe this is just bad luck, but I am not impressed.