I Wish Comcast Would Try Harder to Tell Me

...when their service is down. I'm sure there are all kinds of reasons they can't do it perfectly, but it would go a long way if they could even tell me "there may be problems in your area". I would think it would help them, too--fewer problem calls to answer.

There are so many ways to communicate now, even if the problem is that internet is down, it would be great to receive a text telling me that.