Sunday, July 29, 2012

Solution To Empty Seats at Olympics

Article describing the problem of too many no-shows for seats reserved for "the Olympics family--sponsors, organizers, athletes. Part of the problem is "that which is free is of no value" mindset. One solution I have heard used is to reverse the usual nature of goods and payment. You require the recipients of the free tickets to provide a credit card deposit. If the ticket is not used, then their card is charged. If the complimentary ticket is used, then the deposit is canceled.

Another idea would be to take a page from the airlines' playbook, and overbook on a statistically-driven basis, and start bumping the no-shows. This would require selling some of the late standby seats on a non-reserved basis.

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