Saturday, October 10, 2015

Need Search Syntax Standards and Libraries

Just as Amazon represents the gold standard in eCommerce ease-of-use (no CVV codes, no Verified by Visa, no captchas), so Google for search ease-of-use.

What I have in mind are not the powerful algorithms that deliver up the results, but rather the more basic but crucial details of software craftspersonship, that help insulate us careless humans from our own limitations. Examples:
  • Ignoring hyphens and their ilk. I.e., Google treats any non-alpha character as a space or wildcard. This seems like a small thing, but there are a lot of hyphens and slashes out there, waiting to mess up search results. 
  • Spellchecking search Terms

  • Ignoring capitalization (this one is fairly widespread in your average search implementation).
  • Allowing the user to override the compensations, with the simple and generally well-known convention of enclosing search terms in quotes. An example of being smart, but not too smart.




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