Thursday, August 18, 2011

No, I Don't Want To Leave Feedback!

In general the Amazon customer experience is simply off-the-charts great. Beyond belief. I have almost never had to call them, but I did the other night for a Kindle order on my son's phone. They have a "call me" button, and they call you. No wait!! Fluent, helpful, smart CSR, problem solved very expeditiously. Like I say, off the charts.

The one thing that irritates me are all the sellers, begging for feedback. I'm sorry, unless they do something exceptional, I'm not taking time to give feedback. Just not interested. Most laughably, I ordered a $2.38 battery, and they wanted feedback! Maybe Amazon already has an "opt me out of feedback" option, and I haven't found it yet, but it's annoying.

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